Frequently Asked Questions

DO I NEED A REFERRAL FROM A DOCTOR OR PEDIATRICIAN BEFORE BEGINNING SPEECH THERAPY?

You do not need a referral from a doctor or pediatrician to start with us. Simply call/text us at 608-301-5505 or email us at info@otgspeech.com to schedule your free phone or Google Meet consultation and get started!

DO YOU TAKE INSURANCE?

We accept private pay (cash, check, FSA, HSA, and credit card) as well as the CLTS waiver for AAC support. We provide a monthly Superbill—an itemized statement of services—that you can submit to your insurance company to check if you may qualify for reimbursement (see below for helpful questions to ask your insurer). Choosing private pay allows us to deliver highly individualized, expert speech therapy that focuses on your child’s unique needs and best interests. This approach ensures therapy decisions are guided by what’s most effective for your child—not by limitations set by insurance.

HOW DO I KNOW IF INSURANCE WILL REIMBURSE ME?

You will need to call your insurance to know for sure what their coverage is. Some questions to ask include:

~Do I have an out-of-network deductible to meet first?

~Do you accept Superbills?

~Do I have out-of-network speech therapy benefits? What are they?

~Am I eligible for the full reimbursement of speech therapy services? If not, how much will you reimburse me?

~How do I submit Superbills to you?

CAN THERAPY BE PROVIDED AT MY CHILD’S DAYCARE OR AFTER SCHOOL SITE?

Yes! We come to you and provide therapy in many places in the West Madison area, including daycares and after school sites in Verona, Middleton, Fitchburg, and Belleville. Contact us today to see if your child’s daycare and/or after school site works.

WHEN DO YOU PROVIDE THERAPY?

Currently during the school year, we provide therapy after school hours (3:30-6) and Saturday mornings upon request. Typically our evaluations last 1-2 hours and treatment sessions are either 30 or 60 minutes. Parent training can be provided in person or virtually during these hours as well.

HOW DO I KNOW IF MY CHILD NEEDS SPEECH AND LANGUAGE THERAPY?

Text me today at 608-301-5505 to schedule your free phone or Google Meet consultation. During our conversation I will ask a series of questions to determine if an evaluation is warranted.

SHOULDN’T I JUST WAIT AND SEE IF MY CHILD CATCHES UP?

While some kids might catch up on their own, others won’t and would really benefit from more tailored support. My reasoning against the ‘wait and see’ approach is that if your child doesn’t catch up, now they are further behind their peers. This can also cause frustration as demands increase. It’s best to talk with a Speech and Language Pathologist (like us) who specialize in communication disorders. If there is a delay or disorder, early intervention can be crucial.

WHAT’S THE DIFFERENCE BETWEEN PUBLIC SCHOOL SPEECH THERAPY AND PRIVATE SPEECH THERAPY? CAN MY CHILD GET BOTH?

School-based speech therapy is provided through your child’s public school as part of special education services. These sessions are free to families and focus on supporting your child’s ability to succeed in the classroom. Goals are tied to educational performance, and therapy often takes place in small groups during the school day. In Wisconsin, your child must have a significant delay/disorder in one of the eligibility categories (speech-articulation, speech-phonology, language, fluency, voice) through multiple sources and the disorder/delay must have a significant educational and/or social emotional impact.

Private speech therapy can be provided in a variety of settings and is individualized to your child’s unique needs—whether or not they qualify for school services. At On The Grow Speech Therapy, sessions are play-based, one-on-one, and can address a wide range of skills, from early language to AAC, speech sound development, or parent training. Goals are tailored to your child and family priorities, not just academics. Sessions can occur year-round and are provided in your home or child’s daycare or after school site.

Many children benefit from both school and private therapy. These services complement each other, and progress can be even stronger when strategies are aligned across home, school, and private settings. We’re happy to collaborate with your child’s school team to support consistent progress.